Shipping and Returns
Shipping Policy
Your orders will be processed as soon as possible after order confirmation.
Deliveries within Bingöl are usually made on the same day.
Shipments to other provinces are made through cargo companies and the average delivery time is 2-3 business days.
Shipping costs are the responsibility of the buyer unless otherwise stated.
It is important to check your product during cargo delivery; in case of damaged or missing products, you must have a report drawn up by the cargo officer.
Return and Exchange Policy
Return Conditions
Purchased products can be returned within 7 days from the date of delivery, provided that they are unopened, unused and in their original packaging.
For hygiene and health reasons, returns of opened or used products are not accepted.
To request a return, you must contact our customer service.
Conditions of Change
Exchange of products is made in case of damaged, missing or incorrect shipment.
Exchange requests must be made within 7 days of product delivery.
For exchange process, customer service must be contacted.
Return and Exchange Process
After the return or exchange request is received, the product is sent to us and checked.
If the product meets the conditions, a refund or exchange will be made.
In case of a refund, your payment will be refunded using the same payment method after the transaction is completed.
Communication
For all your questions regarding returns and exchanges:
Phone: 0426 213 74 28
Email: info@bingolbshservis.com
This policy has been prepared to protect our customers' rights and provide a trouble-free shopping experience.