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Store Policy

Customer service

www.bingolbshservis.com

We provide maintenance, repair and technical service for Bosch, Siemens and Profilo brand white goods in Bingöl. We work with customer satisfaction and transparent service approach.

Scope of Service

  • Technical service and maintenance of Bosch, Siemens, Profilo brand white goods.

  • Supply of original spare parts and maintenance products.

Appointment and Service

  • Bosch Call Center: 444 66 33

  • Siemens Call Center: 444 66 88

  • Profilo Call Center: 444 77 66

  • Appointments are made through call centers.

  • After the fault is detected, the action is taken with customer approval.

Privacy and Security

As www.bingolbshservis.com , we are committed to protecting the confidentiality of personal information of our users who visit and shop on our site.

Collection of Personal Data

During ordering and communication, information such as name, surname, telephone number, e-mail address and delivery address may be requested from the user. This information is used only for order processing and customer service purposes.

Use of Information

Information collected;

  • Receiving and delivering orders

  • Contacting the customer

  • It is used to provide technical support.

Storage and Protection of Information

All information is protected against unauthorized access. Our website is SSL certified and information is stored in encrypted systems. Credit card information is not stored in our system.

Information Sharing

Personal information is not shared with third parties. It can only be shared with official institutions within the framework of legal obligations.

Rights Under KVKK

Within the scope of the Personal Data Protection Law No. 6698 (KVKK), users have the right to access, correct, delete and obtain information about their data.

Communication

You can contact us for any questions and requests regarding privacy:
Phone: 0426 213 74 28
Email: info@bingolbshservis.com

All users who use this site and shop are deemed to have accepted this privacy policy.

SALES POLICY

www.bingolbshservis.com

Our website sells original maintenance products suitable for Bosch, Siemens and Profilo brand devices. The sales process is designed to focus on customer satisfaction.

Products Sold

Maintenance and cleaning products, descalers, detergents, filters and other original spare products are on sale. All products are supplied by authorized suppliers.

Order and Delivery

Orders are taken by phone or email.
Deliveries within Bingöl can be made on the same day.
Shipments to other provinces are made by cargo. Delivery time is usually 2–3 business days.
Shipping costs are the responsibility of the buyer, unless otherwise stated.

Returns and Exchanges

Unused and unopened products can be returned within 7 days from the delivery date.
Returns are not accepted for products that have been opened, used or that affect hygiene conditions.
Damaged or incorrectly shipped items will be replaced free of charge.

Payment Terms

Payments can be made by cash on delivery, bank transfer or, in some areas, by credit card.

Communication

You can contact us for your orders, returns or other requests:
Phone: 0426 213 74 28
Email: info@bingolbshservis.com

This sales policy has been created to provide a safe and satisfaction-oriented shopping experience. Every customer who orders a product is deemed to have accepted these terms.

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